Email setup and automations that keep follow-up from slipping.
Professional business email, lead replies, quote follow-ups, reminders, and review requests set up so customers hear from you without you remembering every step.
Professional business email setup
Set up professional email like name@yourbusiness.com, connect it to your domain, create inboxes and aliases, and configure the records that help mail send properly.
What's included
- Google Workspace or Microsoft 365 setup
- Custom domain email (name@yourbusiness.com)
- DNS setup and MX records
- SPF, DKIM, and DMARC starter policy configured
- Mailbox and user creation
- Aliases or forwarding addresses
- Login handoff so you own the accounts
- Send and receive testing across desktop and mobile
- Basic handoff instructions written in plain English
Heads up on subscriptions: Google Workspace or Microsoft 365 subscription costs are billed separately by Google or Microsoft. Lucac's price covers setup and configuration — you keep the keys.
Deliverability hardening add-on — $150 to $300
If your business sends email from more than one place — a website contact form, a CRM, an invoicing tool, a marketing platform — those systems all need to be authorized to send mail on your domain. If they're not, your messages start landing in spam. This add-on reviews every sender connected to your domain (website forms, CRM senders, transactional senders, marketing tools), cleans up the DNS records, and rolls out a DMARC policy in a way that doesn't break anything overnight. Best when more than one system sends email for the domain.
Email migration
Move business email from an old provider into a cleaner Google Workspace or Microsoft 365 setup.
What affects price
- Number of inboxes being moved
- Size of old inboxes (years of mail vs. months)
- Shared mailboxes or distribution lists
- Contacts and calendar migration
- Re-runs for late-arriving mail after cutover
- Messy DNS or domain setup that needs untangling first
- Weekend or after-hours cutover windows
- Hard downtime constraints (no missed mail allowed)
How it usually goes: we quote after a quick look at what you have today. Smaller, clean migrations stay close to the starting price. Bigger or messier ones get a clear flat quote before any work starts — no surprise hourly bills.
Email automation
Automatic follow-up messages that go out after someone contacts you, books, gets a quote, misses a payment, or finishes a job.
Examples
- Instant reply when someone fills out your contact form
- Quote follow-up two days after sending
- Review request after a job is marked complete
- Invoice reminder before and after the due date
- No-show reminder the day before an appointment
- Missed lead follow-up if a quote goes cold
- Thank-you message after the job
- CRM or spreadsheet handoff so every lead lands somewhere you can see
What's included
- Workflow mapping — we sketch out the follow-up steps with you before building
- Message writing in your voice (not corporate template language)
- Automation setup inside the tool that fits your business
- End-to-end testing — every path triggered before you ever rely on it
- Client handoff so you can see what's running and turn things on or off
- Basic troubleshooting during launch
Ongoing support: light email automation support is available at $149/mo standalone, or included in Growth Care and Managed Systems care plans.
Best for
Businesses that forget to follow up, lose quote requests in a busy week, need more reviews to show up cleanly on Google, or want a more professional customer communication process without hiring an assistant to run it.
Not sure which piece you need first?
Tell us what's breaking — bad inbox, lost quotes, no reviews coming in. We'll tell you what we'd fix first.
Start the conversation →Free consultation. No pressure. Worst case, you get honest advice.